ERF Checklist-FSKLRG009 Use strategies to respond to routine workplace problems SLE Don’t forget about our QUALITY

Don’t forget about our QUALITY ASSURANCE GUARANTEE

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

quotes and tenders Elective units AHCBUS508 Prepare and monitor budgets and financial reports AHCDES503 Assess landscape sites AHCLSC501 Survey and establish site levels AHCWHS501 Manage work health and safety processes AHCWRK503 Prepare reports AHCWRK508 Interpret legislation AHCWRK509 Provide specialist advice to clients If you require RPL Kits with comprehensive benchmarking

ICTICT210 Operate database applications

Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-FSKLRG009 Use strategies to respond to routine workplace problems SLE Don’t forget about our QUALITYPlease contact us for more information!