Self-Study Guide-TLII3022 Provide customer service in rail operations UET and academic achievement - key

and academic achievement - key indicators of quality and compliance in the VET sector

Core units BSBWOR301 Organise personal work priorities and development CPCCOHS1001A Work safely in the construction industry CUAIND301 Work effectively in the creative arts industry CUAWHS302 Apply work health and safety practices CUAPPR304 Participate in collaborative creative projects SITXCCS303 Provide service to customers Elective Units CPCCCM1013A Plan and organise works CPCCCM1015A Carry out measurements and calculations CPCCCM2001A Read and interpret plans and specifications CPCCOHS2001A Apply OHS requirements

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK562 Configure internet gateways * We can develop additional elective units that are not listed on request (Please contact us for further information)

monitor and report on compliance systems BSBWOR502 Lead and manage team effectiveness BSBWOR404 Develop work priorities RIIWHS404D Implement and monitor health and hygiene management systems RIIRIS301D Apply risk management processes BSBSUS301 Implement and monitor environmentally sustainable work practices RIIWHS403D Apply the mine work health and safety management plan If you require RPL Kits with comprehensive benchmarking

configure and test an internet protocol network ICTNWK432 Build an enterprise wireless network ICTTEN312 Install telecommunications network equipment ICTTEN434 Install

Self-Study Guide-TLII3022 Provide customer service in rail operations UET and academic achievement - keyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the