SCORM Compliant Package-TLIL5026 Manage export logistics AUM assess and control risks for

assess and control risks for outdoor recreation activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations If you require RPL Kits with comprehensive benchmarking

Units of competency FNSACC312 Administer subsidiary accounts and ledgers FNSACC311 Process financial transactions and extract interim reports FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements FNSACC416 Set up and operate a computerised accounting system FNSACC408 Work effectively in the accounting and bookkeeping industry BSBFIA401 Prepare financial reports If you require RPL Kits with comprehensive benchmarking

Units of competency CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

SCORM Compliant Package-TLIL5026 Manage export logistics AUM assess and control risks for* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.