Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)
procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBRSK501 Manage risk SISSSCO004 Plan
assess and control risks for outdoor recreation activities * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA108 Interpret and apply automotive repair instructions AURASA102 Follow safe working practices in an automotive workplace AURETR042 Remove
Self-Study Guide-BSBWHS311 Assist with maintaining workplace safety Quote Units of competency SIRXMKT002 UseOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the