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Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Units of competency AHCIRG338 Troubleshoot irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCIRG346 Operate pressurised irrigation systems If you require RPL Kits with comprehensive benchmarking
Units of competency AURETR144 Diagnose and repair integrated engine and transmission management systems AURLTX102 Diagnose and repair light vehicle automatic transmissions AURTTX009 Overhaul automatic transmissions If you require RPL Kits with comprehensive benchmarking
diseases and disorders AHCGRI301 Maintain roof gardens
Units of competency CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTADM001 Administer and coordinate Telehealth services HLTADM002 Manage Telehealth technology If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-SITHGAM001 Provide responsible gambling services AMP Core units FNSCRD401 Assess credit* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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