Unit Knowledge Guide-AMPR105 Provide service to customers AHC Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTPRG553 Create and develop REST APIs ICTSAD612 Implement and maintain uses of containerisation ICTNWK603 Plan

alter and dismantle scaffolding basic level CPCCLSF3001 Licence to erect

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects AHCCFP405 Increase carbon using vegetation and/or agricultural methods AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods AHCCFP404 Plan a land-based carbon farming project If you require RPL Kits with comprehensive benchmarking

maintain and modify customer premises communications cabling: ACMA Restricted Rule ICTTEN202 Use hand and power tools ICTCMP203 Perform restricted customer premises broadband cabling work: ACMA Restricted Rule * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AMPR105 Provide service to customers AHC Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner