SCORM Compliant Package-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems AHC Core units CPPSEC2101 Apply effective

Core units CPPSEC2101 Apply effective communication skills to maintain security CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team CPPSEC2103 Apply WHS

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT501 Originate and develop concepts BSBWHS501 Ensure a safe workplace IICTGAM504 Manage interactive media production ICTICT418 Contribute to copyright

Units of competency RIIBLA305D Conduct secondary blasting RIIBLA302D Conduct shotfiring operations in underground coal mines RIIBLA205D Store

Core units BSBCOM602 Develop and create compliance requirements BSBCOM603 Plan and establish compliance management systems BSBRSK501 Manage risk FNSORG512 Develop

SCORM Compliant Package-ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems AHC Core units CPPSEC2101 Apply effective* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.