Learning and Assessment Kit-FNSACC421 Prepare financial reports TLI ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTICT438 Select

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3225 Operate excavator with log grapple FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAUD002 Conduct play audiometry HLTAUD003 Assess and respond to occupational noise risk HLTAUD001 Assess hearing If you require RPL Kits with comprehensive benchmarking

slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-FNSACC421 Prepare financial reports TLI ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to