Learner Resources-PMASS00017 Contractor induction Skill Set AHC Units of competency CHCCOM001 Provide

Units of competency CHCCOM001 Provide first point of contact CHCCCS030 Determine and respond to carer needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCPMG301 Control weeds AHCPMG203 Work effectively in a pest management environment If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

or distributed to other entities

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages If you require RPL Kits with comprehensive benchmarking

Learner Resources-PMASS00017 Contractor induction Skill Set AHC Units of competency CHCCOM001 ProvideOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all