Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSF Core units BSBRES801 Initiate and

Core units BSBRES801 Initiate and lead applied research TAELLN811 Analyse policy and formulate strategic language

HLTAID003 Provide first aid Group B ICTICT203 Operate application software packages Group B If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTDAT401 Evaluate organisational compliance with data ethics legislation ICTDAT402 Clean and verify data ICTDBS414 Complete database backup and restore ICTDBS417 Identify and resolve common database performance problems ICTPRG554 Manage data persistence using noSQL data stores ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

negotiate and refine a design brief BSBDES601 Manage design realisation BSBPMG522 Undertake project work CUAGRD601 Engage in the business of graphic design CUAGRD602 Originate graphic designs for complex briefs CUAGRD603 Extend typographic design expertise CUAPPR504 Establish and maintain environmentally sustainable creative practice Elective Units BSBCRT501 Originate and develop concepts BSBDES602 Research global design trends BSBEBU502 Implement e-business solutions BSBINN501 Establish systems that support innovation BSBINN502 Build and sustain an innovative work environment BSBINN601 Lead and manage organisational change BSBWRT401 Write complex documents BSBWRT501 Write persuasive copy If you require RPL Kits with comprehensive benchmarking

Core units BSBOPS504 Manage business risk BSBWHS513 Lead WHS risk management CPCCBC4001 Apply building codes and standards to the construction process for Class 1 and 10 buildings CPCCBC4003 Select

Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSF Core units BSBRES801 Initiate andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.