Learner Resources-CHCCDE017 Support collaborative planning processes MSS Units of competency SITTTSL002 Access

Units of competency SITTTSL002 Access and interpret product information SITTTSL009 Process travel-related documentation SITTTSL008 Book supplier products and services SITTTSL006 Prepare quotations If you require RPL Kits with comprehensive benchmarking

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Type C Buildings BSBPMG422 Apply project quality management techniques CPCCBC4053 Apply building codes and standards to the construction process for Class 2 to 9

Units of competency SIRRMRM003 Conduct a post-trade analysis SIRRMRM002 Develop a merchandise strategy SIRRMRM006 Plan a merchandise product range SIRRMRM005 Develop a category financial plan SIRRMRM004 Develop a merchandise financial plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCCDE017 Support collaborative planning processes MSS Units of competency SITTTSL002 AccessOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all