SCORM Compliant Package-MEMPE002 Use electric welding machines RTO Policies and Procedures Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPCM201 Recognise plants AHCILM302 Provide appropriate information on cultural knowledge AHCPCM303 Identify plant specimens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

Core units BSBCRT501 Originate and develop concepts CUAIND502 Maintain and apply creative arts industry knowledge CUAPPR505 Establish and maintain safe creative practice Elective Units BSBDES402 Interpret and respond to a design brief BSBDES403 Develop and extend design skills and practice CUAANM302 Create 3D digital animations CUADIG503 Design e-learning resources CUAANM503 Design animation and digital visual effects CUACMP511 Manage copyright arrangements BSBCMM401 Make a presentation BSBCRT401 Articulate

Units of competency HLTAAP001 Recognise healthy body systems HLTHPS006 Assist clients with medication * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MEMPE002 Use electric welding machines RTO Policies and Procedures Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.